Información de contacto

     

    Contact Information

    ZuZu.land SIA — pet store and veterinary centre

    • Legal name: ZuZu.land SIA (limited liability company registered in the Republic of Latvia)
    • Registration number: 40203418195
    • VAT number: LV40203418195
    • Registered and trading address: Jūras iela 1A, Ventspils, LV-3601, Latvia

    How to Reach Us

    Business hours: Monday–Friday 9:00–18:00 Saturday 10:00–15:00 Sunday: closed (All times EET/EEST, Riga time)

    We aim to respond to every enquiry within one business day. Messages received outside business hours are answered on the next business day.

    Orders, Returns and Complaints

    • For questions about an existing order, write to hello@zuzu.land and include your order number — it lets us help you faster.
    • To exercise your right of withdrawal or arrange a return, follow the steps in our Return & Refund Policy. Return address: ZuZu.land SIA, Jūras iela 1A, Ventspils, LV-3601, Latvia.
    • Complaints are handled at hello@zuzu.land. If you are not satisfied with the outcome, you may contact the Consumer Rights Protection Centre (PTAC), Brīvības iela 55, Rīga, LV-1010, www.ptac.gov.lv.

    Data Protection

    For questions about how we process your personal data, or to exercise your rights under the GDPR, contact us at hello@zuzu.land with the subject line "Data protection". See our Privacy Policy for details.